Contact information
We're a small digital design shop, and we read every message ourselves — no bots, no auto-replies that go nowhere.
svgbundlehub.support@gmail.com
Response time
We typically respond within 24 hours (Monday–Friday). Messages sent over the weekend are answered the next business day.
Before you reach out
For faster help, please include:
- Your order number
- The email address used at checkout
- A short description of the issue (e.g. missing file, download link not working, wrong format)
Common questions
- Didn't receive your file? Check your spam or promotions folder first — most delivery emails end up there.
- Need help opening a file? Let us know what software or cutting machine you're using and we'll point you in the right direction.
- Questions about commercial use? See our Terms of service for what's included with your license, or ask us directly.
Follow along
New designs and free weekly files are announced on our socials and through our email list — sign up on the homepage to stay in the loop.